How should I structure a complaint?

Facts, impact, specific demand, deadline — short and unemotional.

Who should I address it to?

Ideally management or the complaints department, otherwise the company's registered address.

Draft · 1 page · 2,99 €

Consumer

Describe what happened, state your demand and send it with proof of dispatch.

Name

Street and number

Postcode and city

Place of issue

Name or company

Street and number

Postcode and city

Date

Subject

Letter text

218 characters · 1 of a maximum of 3 pages

Closing

Signature (name)

A factual complaint letter with a clear demand and deadline reaches customer service or management directly — and documents your position.

How should I structure a complaint?: Facts, impact, specific demand, deadline — short and unemotional.
Who should I address it to?: Ideally management or the complaints department, otherwise the company's registered address.